Session: Building Trustworthy Systems for Childbirth
Session objectives:
- Examine how social injustices manifest in childbirth and diminish trust.
- Analyze the results of a trial that aims to improve both dignity and safety for childbirth.
- Explore how we can use data to empower advocates in building a more trustworthy system.
- Understand how digital health can support trust by decoupling access to care from geography.
Speaker: Dr. Neel Shah, MD, MPP Chief Medical Officer of Maven Clinic
Dr. Neel Shah, MD, MPP, FACOG, is Chief Medical Officer of Maven Clinic, the largest virtual clinic for women's and family health, and Assistant Professor of Obstetrics, Gynecology and Reproductive Biology at Harvard Medical School. He is a globally recognized expert in designing solutions that improve health care, and is listed among the "40 smartest people in health care" by the Becker's Hospital Review. His work to build equitable, trustworthy systems of care has been profiled by the New York Times, Good Morning America, and other outlets, and is featured in the Oprah-produced documentary Color of Care, and Aftershock, which premiered on Hulu in July 2022.
Dr. Shah has written more than 50 peer-reviewed academic papers and contributed to four books, including as senior author of Understanding Value-Based Healthcare (McGraw-Hill), which Don Berwick has called "an instant classic" and Atul Gawande called "a masterful primer for all clinicians." Prior to joining the Harvard faculty, Dr. Shah founded Costs of Care, an NGO that curates insights from clinicians and patients to help delivery systems provide better care. In 2017, he co-founded the March for Moms Association, a coalition of more than 20 leading organizations, to increase public and private investment in the wellbeing of mothers. Dr. Shah serves on the advisory board of the National Institutes of Health, Office of Women's Health Research.